AI-Powered CS Platform
B2B SaaS Focused

Stop reacting to churn.
Start preventing it.

RetainIQ continuously monitors account health across every touchpoint — product, CRM, billing, support — and triggers personalized retention plays the moment engagement drops. 24/7. At scale.

Request a DemoSee How It Works

No credit card required · 30-day free trial · Setup in under an hour

Account Health Overview
Live scoring across 147 accounts
Acme Corp
87
Globex Industries
62
Initech
41
Umbrella Corp
93
Stark Industries
78

2 accounts at critical risk

Platform Capabilities

Every signal. Every account.
Zero surprises.

RetainIQ orchestrates the entire customer lifecycle — from onboarding to renewal — without adding headcount.

Account Health Scoring
Real-time health scores composite product usage, CRM engagement, billing patterns, and support signals into a single actionable metric your team can act on instantly.
Early Warning Detection
AI monitors engagement drop-offs, support ticket velocity, and usage anomalies to surface churn risk weeks before it becomes irreversible.
Automated Retention Plays
Trigger personalized email sequences, in-app messaging, and task assignments to the right CSM the moment risk is detected — no manual triage needed.
Personalized Touchpoints
Every outreach is tailored to the account's history, preferred channels, and renewal timeline — scaling personal connection without scaling headcount.
CRM + Billing Integration
Connect Salesforce, HubSpot, Stripe, and your product analytics to build a unified customer picture that updates automatically as behavior changes.
Renewal Forecasting
Predict renewal likelihood months out with confidence intervals grounded in historical churn patterns and current engagement trajectories.

How It Works

From data to action in four steps

No lengthy implementation. No complex configuration. Connect your tools and let RetainIQ get to work.

01

Connect Your Data Sources

Link product analytics, CRM, billing platform, and support tools in minutes. RetainIQ ingests and normalizes the data with zero disruption to existing workflows.

02

AI Builds Your Health Model

The system learns your specific churn signatures by analyzing historical outcomes, then scores every account against that model continuously — not just at quarterly reviews.

03

Automated Plays Trigger

When health drops, RetainIQ immediately triggers the right play: a re-engagement email sequence, a CSM task with context, or an executive outreach request.

04

Team Reviews and Learns

CSMs see a prioritized work queue ranked by revenue-at-risk, with full context on why each account is flagged. They override, refine, and approve plays to improve the model.

The RetainIQ Difference

Reactive outreach is a revenue leak

Most CS teams spend their week triaging and reacting. RetainIQ flips that — the platform surfaces the right accounts, triggers the right actions, and your team focuses on the relationships that matter.

+18%Net Revenue Retentionavg. in year one
34%Churn Reductionless churned ARR
3×CSM Capacityaccounts per manager
<30dTime to Valuefirst insights
Proactive, not reactive
Traditional CS is event-driven — a customer submits a cancellation request, a CSM scrambles. RetainIQ detects the patterns that precede cancellation by weeks and intervenes before the signal reaches the customer. By the time they think about churning, the play is already running.
Scales with your portfolio
Adding accounts doesn't mean adding CSMs. RetainIQ handles the monitoring, scoring, and initial outreach at every scale — letting your existing team manage 2–3× more accounts without dilution in relationship quality or response speed.

Common Questions

Everything you need to know

Only 10 founding customer spots. Once they're gone, they're gone.

Become a Founding Customer

We're inviting a small cohort of early teams to grow with us. You get a permanent rate and a direct line to the founders. We get partners who shape what gets built.

$199/mo
$299/mo33% off

Founding rate locked forever — this price never increases

  • Founding rate locked forever — $199/mo, never increases
  • Direct founder access for onboarding and ongoing support
  • Shape the roadmap — your feedback drives what gets built next
  • First access to every new feature before general release
Apply for Founding Access

10 spots total · No commitment required to apply

Pricing

Simple, transparent pricing

Start with a 30-day free trial on any plan. No credit card required.

Starter
$299/mo
For teams starting to systematize retention.
  • Up to 500 accounts
  • 1 seat
  • Account health scoring
  • Automated retention plays
  • CRM & billing integration
Start Free Trial
Most Popular
Growth
$999/mo
For scaling CS teams managing larger portfolios.
  • Up to 2,500 accounts
  • 5 seats
  • Everything in Starter
  • Early warning detection
  • Renewal forecasting
Start Free Trial
Enterprise
Custom
Unlimited accounts, dedicated support, and custom SLAs.
  • Unlimited accounts
  • Unlimited seats
  • Everything in Growth
  • Dedicated CSM
  • Custom integrations & SLAs
Contact Sales

Your next quarter's renewals
shouldn't be a surprise.

Join B2B SaaS teams who use RetainIQ to protect revenue, reduce churn, and scale customer success without scaling headcount.

Request a DemoStart Free Trial

30-day free trial · No credit card required · Cancel anytime